Get answers to frequently asked questions
Find out how to use the Web site, how to get additional content support and more.
Check the Microsoft Update Catalog Newsgroup
See if someone else has already posted a solution for your problem, or post a problem and get help from other users. (Some discussions might be available in English only.)
Visit the online Support Center
Find links to Knowledge Base (KB) articles and other resources, including e-mail, online, and phone support. (Charges might apply in some cases.) If any information is available in English only, you can get additional help from Microsoft in
your country or region.
Send a problem report
If you still can't solve the problem, complete an online report and let our support professionals know the best way to contact you. If the form isn't available in your country or region, you can get support
Support for pre-release (beta) software
Support for pre-release software varies by product. We strongly recommend that you read the details provided for pre-release software or updates before you install them.